Your Privacy Matters
We protect your personal information and explain clearly how it is collected and used.
Last updated: December 15, 2024
Transparency
We explain what we collect and why.
Security
We use appropriate safeguards to protect your data.
Your Rights
You can access, correct, export, or delete your information.
Information We Collect
We may collect account details, contact information, authentication data, payment records, and support communications that you provide.
We also process service usage, device, browser, network, IP address, performance, preference, cookie, and approximate location data where permitted.
How We Use Information
We use data to provide IPTV services, authenticate users, process payments, manage subscriptions, deliver support, and prevent abuse.
We may analyze aggregated usage to improve quality, develop features, personalize relevant recommendations, and send service or consented marketing messages.
Data Protection and Retention
We apply encryption, access controls, secure infrastructure, backups, monitoring, and staff safeguards appropriate to the risk.
We retain personal data only as long as needed for service, legal, accounting, security, and dispute-resolution purposes, then delete or anonymize it.
Service Providers and Transfers
Trusted providers may process data for payments, hosting, analytics, delivery, authentication, and support under contractual privacy and security duties.
When data crosses borders, we use applicable adequacy decisions, contractual clauses, certifications, or other lawful safeguards.
Your Choices and Requests
Subject to local law, you may request access, correction, deletion, portability, restriction, or objection and may withdraw consent or opt out of marketing.
You can also manage cookie settings and account details. We may verify your identity before completing a request.
Children’s Privacy
The service is not directed to children under the minimum legal age in their country. Contact us if you believe a child provided personal data.
Policy Changes
We may update this policy when our practices or legal duties change. We will publish the new version, update the date, and provide additional notice when required.
Contact Us
For privacy questions or requests, email privacy@stream-watch.live. Include enough information for us to identify and respond to your request securely.